The Hastings customer service in Midland, Texas is a joke. Seems like they stay in their locked office 2&3 at a time leaving one person to work both counters. I see people pissed and walking out because they waited forever and never got waited on. A bunch of...Read more
Hastings on Georgia St. Waited over 1 hour to sell 32 hardback books. Still no one had checked them yet. Nearly 7 months pregnant and had to carry them all to my car without a cart, asked worker if someone could help she said no. I stated that I would make a complaint...Read more
Hastings Manager Review
Went to the store in Amarillo on Georgia, and I could not believe the terrible customer service I recieved after pleading with the workers to exchange an unopened movie I had recently bought. The manager was even worse. Never going back!
big offer get 10 rentals for free on 12-24-14 return on 12-26-14. I did get mine, but the neighbor that went to Hastings with me was only allowed 5 the manager told her it was because she opened a new account. not true she opened a account right behind me months ago....Read more
I went in to the store on 8/29/2014, expecting above average customer service. I rented "Watch Dogs", for PS3. When I got home, the game began to freeze and I was unable to play. After restarting the downloading process I returned to the store very dissatisfied. I...Read more
Please be advised that the restrooms at the Hastings in Benton, AR are nasty. I have been a long time customer and the cleanliness of the restrooms has never changed, as a matter of fact it gets worse each day, week, month and year. The men's room looks as though it...Read more
I went to the local music store, it was a chain, but it sells everything that i like. i find some absolutely insane deals on just what i was looking for. I was psyched. *now time for some background*: the sale stickers at this store are non-specific, they are not...Read more
Went to Hastings to return a movie which was unopened. The Great service manager would not return the movie that I purchased from the store the week before. She would allow me store credit though of .49 for a movie that cost $12, when I asked why that was her...Read more
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