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The Hastings customer service in Midland, Texas is a joke. Seems like they stay in their locked office 2&3 at a time leaving one person to work both counters. I see people pissed and walking out because they waited forever and never got waited on. A bunch of...
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#693440
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Hastings on Georgia St. Waited over 1 hour to sell 32 hardback books. Still no one had checked them yet. Nearly 7 months pregnant and had to carry them all to my car without a cart, asked worker if someone could help she said no. I stated that I would make a complaint...
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2.7
#676786
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Hastings Manager Review

Went to the store in Amarillo on Georgia, and I could not believe the terrible customer service I recieved after pleading with the workers to exchange an unopened movie I had recently bought. The manager was even worse. Never going back!
#646363
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big offer get 10 rentals for free on 12-24-14 return on 12-26-14. I did get mine, but the neighbor that went to Hastings with me was only allowed 5 the manager told her it was because she opened a new account. not true she opened a account right behind me months ago....
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Anonymous
Linda

OK, If you received your's right,Why in the *** are you worried about someone elses?If you are so upset give your friend your extra 5.Case closed.I am so sure these people wou...

#574225
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I went in to the store on 8/29/2014, expecting above average customer service. I rented "Watch Dogs", for PS3. When I got home, the game began to freeze and I was unable to play. After restarting the downloading process I returned to the store very dissatisfied. I...
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2.5
#529489
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Please be advised that the restrooms at the Hastings in Benton, AR are nasty. I have been a long time customer and the cleanliness of the restrooms has never changed, as a matter of fact it gets worse each day, week, month and year. The men's room looks as though it...
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Anonymous
Anonymous

That is the same here in Sherman Texas

#452597
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I went to the local music store, it was a chain, but it sells everything that i like. i find some absolutely insane deals on just what i was looking for. I was psyched. *now time for some background*: the sale stickers at this store are non-specific, they are not...
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Anonymous
Anonymous

Right!!!!!! Your not only a thief but not a very bright one!!! :sigh :sigh :sigh :sigh :sigh :sigh :sigh :sigh

#413085
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Went to Hastings to return a movie which was unopened. The Great service manager would not return the movie that I purchased from the store the week before. She would allow me store credit though of .49 for a movie that cost $12, when I asked why that was her...
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Anonymous
Alex

I have felt this way after I was trying to sell some dvds, cds and comic books of mine. The sales lady was rude and told me to go look around the store and not let me wait up ...

Anonymous
Anonymous

With no reciept you should have been refunded in recieve store credit, it sounds like she was offering a buyback instead of properly getting you a refund.

#267022
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